Ho.Re.Ca.

MultiOlistica has created “Golden Eggs©”, an offer dedicated to the Ho.Re.Ca. sector. (Hotellerie, Restaurant, Café): the goal is to offer a package of integrated, effective and creative services to satisfy, retain and increase end customers.

The services we offer are located in three areas closely connected to each other and all functional to achieving the ultimate goal: the commercial development of the business.

1) COMMUNICATION AND MARKETING
– Promotion and innovative advertising (multi-channel and multi-target)
– Identity, style and coordinated image (logo, headline, brochure, menu, catalogs, interiors)
– Renewal and expansion of the offer
– Investigations on the quality perceived by customers and loyalty campaigns
– Ideation and realization of events
– Editorial and multimedia products

2) STAFF TRAINING
– Marketing, sales and effective communication courses
– Courses on customer care and loyalty (hospitality, customer care, personal touch)
– Assessment of staff potential&characteristics (right person in the right place!)

3) IT AND ORGANIZATION
– Analysis of needs and guide to choosing the correct use of management software
– Customized software development (general management, online reservations, apps …)
– Website creation and social strategies
– Support to internal organization (procedures, roles and functions)

Examples of type of project:
– Start-up consultancy for outgoing activities
– Relaunch/renewal of already operational activities
– Management of critical periods

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